Slovenčina
Analýza vybraných faktorov klientskeho násilia...
E-book
Soňa Lovašová a kol.
Violence in the workplace has been a problem that has received attention for fifty years. Client violence is one of its forms. These are cases where the aggressor is a person coming to an institution to use its services. Client violence affects all helping professions. This monograph deals with the specifics of client violence in social work.
In addition to theoretical outputs, it also offers research results conducted on a sample of 1170 respondents, frontline workers in selected entities providing services in the social field in Slovakia. The monograph represents a summary of three years of work by eight experts. Each author contributed within their area of expertise and brought a different perspective to the issue. The main aim was to bring a variety of views on the issue and attempt to combine them into a cohesive whole. Thus, a monograph was created that contains interesting theoretical foundations included in six theoretical chapters, starting with the introductory chapter on the position of client violence in the area of workplace violence.
The following chapters address the risk and riskiness of social work, ethical aspects, the personality of the social worker, and risk areas of social work. The research chapter presents the research project to the reader and three subchapters of findings processed in tables and described in detail.
The final part of the monograph deals with prevention and group work. An important part is also the appendices, which include a questionnaire battery, a program implemented for social work students, and a proposed program for workers in the social field.
